These terms and conditions apply to your use of our app and associated services We accept no responsibility or liability for any damage or data loss caused to your device as a result of downloading the app. In the case of 'jail broken' phones there is a considerable risk of data breach due to the compromised security resulting from the 'jail break'. It is your responsibility to advise us of any relevant allergies when placing your order. Improper use of a discount code may result in cancellation of your order. Discount codes may only be used by those entitled to them. Any abuse of discount codes will render the code invalid to all users. Discount codes may be removed from use at any time. It is at the discretion of the manager to allow the use of the code at the time the order is received. It is at the Manager's sole discretion to refuse service to any individual or group, or to make any other decision which relates to the licensing objectives, including pub specific policies or procedures. All products and offers are subject to availabilty. Alternative products or refunds may be offered where appropriate. We aim to remove items from the app when unavailable but this is not always possible. If you experience technical issues when using the app please speak to a member of staff.
This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed, used and stored. Information you give to Us : You may give Us information about you by filling in forms on the App, or by corresponding with us (for example, by e-mail or telephone). This includes information you provide when you, download or register to use the App, book a room, purchase food or drink (including order history) and when you report a problem with the App. The information you give us may include your name, address, e-mail address, telephone number and the date of your visit. USES MADE OF THE INFORMATION We use information held about you in the following ways: Submitted Information: to confirm the order, process the payment and create order history. Each time you visit the app data may be stored. Log information: for order history and troubleshooting. If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request then we will share your information in order to comply - this includes track and trace requirements linked to Covid-19 which we may be required by law to store for at least 21 days. Third Party information such as that required by Paypay in order to fulfil your order. Disclosure of your information We may be required to disclose your information under new track and trace laws related to Covid-19. This information is required to be held for a minimum term of 21 days and may change to comply with any changes to legislation; or to comply with any legal or regulatory obligation or request. Your data will be retained for at least the minimum time required by the track and trace legislation. You may request that your data is removed after this time period has lapsed. In the event that we sell or buy any business assets, in which case we may disclose to the potential buyer or seller of such business or assets. If KHL (Gower) ltd (King's Head Inn) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. In order to enforce or apply our terms of use set out in these policies and other agreements or to investigate potential breaches; or to protect the rights, property or safety of KHL (Gower) ltd (King's Head Inn), our customers or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction. No information is held by EPOS Systems LTD. KHL (Gower) ltd (King's Head Inn) and Epos Systems Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information that you provide to us is stored on secure servers. Any payment transactions carried out by us or our chosen third party providers of payment processing services will be encrypted. Any transmission is at your own risk. We will do our best to ensure that your personal data is protected, however we cannot guarantee the security of your data transmitted on our sites as the transmission of data via the internet is not completely secure. The information that we receive from you is will be subject to strict procedures and security features to try to prevent unauthorised access. We may collect and store personal data on your device using application data caches Any changes We may make to Our privacy policy in the future will be posted on this page. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of the App or the Services. Your Rights You have the right to request that we do not process your personal data for marketing purposes. We will usually inform you (prior to collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing bychecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Customer Services, The King's Head Inn, Llangennith, Gower SA3 1HX. Our sites may occasionally contain links to and from the websites of partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact or location data. Please check these policies before you submit any personal data to these websites or use these services. Access to information The Data Protection Act 1988 gives you the right to access information held about you. your right of access can be exercised in accordance with this Act. Any access request may be subject to a fee to meet our costs in providing you with the details of the information that we hold about you. This fee is currently £10. Any changes to our privacy policy will be made on this page. The new terms may be displayed on screen and you may be required to read and accept them to continue your use of the app or the services.
If your order requires a refund due to product / offer availability or as a goodwill gesture it will usually be processed in the following way - the funds will be returned to the original payment source (paypal /payment card etc) within 48 hours. This may vary according to the policies of your bank / card provider. It is not possible for us to refund or cancel orders once they have been placed. Please check your order carefully before you submit it.
The user must be over 17 in order to download and use the App. If alcoholic or age-restricted products are purchased the purchaser and any intended consumer must be over 18 and able to provide valid photo ID on request.
Please contact us at info@kingsheadgower.co.uk or Customer Service, King's Head, Llangennith, Gower SA3 1HX